Help & Contact

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Questions, bugs, or feedback? Reach out — a real person reads every message.

Send us a message

Pick a topic and we'll get back to you. A real person reads every message.

Prefer email? semantinotesupport@gmail.com

Frequently asked

Is it really private?
Yes. The AI models run entirely on your computer. Your notes, recordings, and secrets never leave your device — there's no cloud to opt out of.

What does it cost?
The notebook, dictation, keyword search, PDF signing & form filling, the calendar, and the Secret Safe are free forever. The AI (chat, summaries, semantic search) and call & lecture recording are free for a 14-day trial, then a one-time $9.99 (on sale from $25) product key — no monthly subscription, no recurring fees.

What if I'm not happy with it?
We offer a 100% satisfaction guarantee. If SemantiNote isn't for you, contact us for a full refund — no hassle, no fine print.

Do I need internet?
Only once, to download your AI model on first run. After that everything works offline.

macOS asks “SemantiNote is an app downloaded from the Internet. Are you sure you want to open it?”
That’s the normal one-time question macOS asks for any app you download. SemantiNote is signed and notarized by Apple (“Apple checked it for malicious software and none was detected”) — just click Open. You won’t be asked again.

Windows shows a "Windows protected your PC" / SmartScreen warning.
That happens with new apps Windows doesn’t recognize yet — it’s not a virus. Click More info, then Run anyway. You only do this once.

How do I enter my product key?
Open SemantiNote, click Enter product key (or the trial badge in the status bar), paste your key, and Activate. You won't be asked again.

What are the system requirements?
macOS 12+ or Windows 10/11 (64-bit), ~8 GB RAM recommended for the AI, and a few GB of disk for the model you choose.

Where are my notes stored, and how do I uninstall?
Your notes, recordings, and secrets live in a normal folder on your computer that you can back up or move anytime — nothing is in the cloud. To uninstall on macOS, drag SemantiNote from Applications to the Trash; on Windows, use Add or remove programs. Your notes folder stays on your device unless you delete it yourself, so you never lose your work by removing the app.

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